Store Regulations

The online store operated at https://www.lumye.net is engaged in the business of selling skin, body, hair care products. The store conducts mail order sales in Poland.

  1. The online store is owned by Raya Group Sp. z o.o. based in:

    Al. Jerozolimskie 85/21
    02-001 Warsaw
    NIP: 549 241 35 19
    REGON: 121 404 844
    BANK ACCOUNT: ING 50 1050 1012 1000 0090 8049 2326 Contact with the store is possible via email address: info@layabe.comlub at +48 662 168 666

  2. Commercial information posted on the site does not constitute a commercial offer within the meaning of the Civil Code (CC), but is an invitation to submit offers.
  3. Orders can be placed in the store by clicking on the “Place an order” icon located at the end of the purchase form.
  4. Prices of all goods in the store are expressed in Polish zloty and include VAT.
  5. Shipping costs should be added to the price.
  6. You can pay for the goods ordered in the store with the following forms of payment:
    1. Transfer on account – payment on account of the store BANK: ING PL 50 1050 1012 1000 0090 8049 2326 before shipment of goods
    2. Payment for goods before shipment of goods using DotPay electronic payment system
  7. The ordered goods will be delivered to the address specified by the Buyer within 7 working days from the date of order confirmation.
  8. In the case of payment by electronic prepayment, the order processing time depends on receipt of confirmation of receipt of funds on the seller’s account.
  9. In the case of non-collection and return of goods to the warehouse, the customer may receive a refund of the cost of the products or pay the cost of courier shipping in the amount of PLN 23 gross to resend the order.
  10. Each shipment is accompanied by a confirmation of purchase, receipt or VAT invoice.
  11. Based on the Law of May 30, 2014. On the protection of certain consumer rights and liability for damage caused by dangerous products The buyer has the right to withdraw from the contract without giving any reason within 14 days from the date of receipt of the goods.
  12. The buyer has the right to return the goods if the goods do not conform to the contract.
    To this end, the buyer is obliged to immediately inform the seller, attaching a detailed description of the non-conformity of the goods with the contract. The goods should be sent to the address of the seller’s headquarters with a description of the non-conformity of the goods. The Buyer shall bear the cost of returning the returned goods.
    The seller undertakes to replace the goods with new ones within 14 days.
  13. Personal data provided by the buyer is processed by the store owner only for the purpose of fulfilling the contract. Personal data are protected and processed for the purpose and to the extent specified in the Law of 29.08.1997. “On the protection of personal data” (Journal of Laws No. 133 item 883). Personal information is not shared with other parties for marketing purposes.
    The buyer has the right to inspect his data, to request its correction or completion, and to delete it.
  14. These terms and conditions are an integral part of any contract concluded through the store and are available at http://www.com
  15. In matters not covered by these regulations, the provisions of the Civil Code and other laws shall apply.